Consumers have a right of withdrawal under the following conditions, where consumers are any natural person who concludes a legal transaction for purposes that cannot be primarily attributed to their commercial or self-employed professional activity:
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Andrea Stadlober, ANKRELA "Andrea's Creative Shop," Haydnweg 8/3, 8662 St. Barbara im Mürztal, Austria, Tel .: 00436647931873, Email: andrea_st@hotmail.com) by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive your notice of withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to contracts for the supply of goods, the price of which depends on fluctuations in the financial market on which the entrepreneur has no influence and which may occur within the withdrawal period.
1) Please avoid damaging and soiling the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure suitable packaging to provide adequate protection against damage during transport.
2) Please do not return the goods to us as an unfree shipment.
3) Please note that the above-mentioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
If you want to withdraw from the contract, please fill out this form and send it back.
To
Andrea Stadlober
ANKRELA "Andrea's Creative Shop"
Haydnweg 8/3
8662 St. Barbara im Mürztal
Austria
Email: andrea_st@hotmail.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Consumer(s)' signature (only if communicated on paper)
_________________________
Date
(*) Delete as applicable
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